Terms and conditions

Remittance Terms

Normal Remittance Terms are payment with order using our accepted payment methods. Cheque payments will be subject to normal clearance delays prior to us shipping your order (normally no more than 5 working days, though occasionally longer).

Payment Methods

We accept PayPal as it is a fast, easy and convenient way for you and us to collect and pay for goods and services purchases on the internet. We also accept Credit Card payments using Nochex credit card services.

Shipping

We cannot ship goods unless a payment notification is received from PayPal or Nochex. If you pay by cheque this can be done by special arrangement only and will require up to five working days to clear.

Non UK orders

Please note that all prices on this website are inclusive of all delivery charges within the UK. We will accept orders from outside the UK but will have to add an additional fee to the price to cover shipping. Please send your ex-UK shipping requirements to us so that we can supply shipping options with you.

Returns Policy

We fully comply with the "The Consumer Protection (Distance Selling) Regulations 2000" which can be found at

http://www.hmso.gov.uk/si/si2000/20002334.htm

All returned working goods will be subject to a surcharge of 25% + postage. This is to keep our costs down and enable savings to be passed onto genuine customers.

Undelivered Items

Any items that are not delivered, (lost in the post) will need to be claimed for from Royal Mail. Therefore we are unable to offer an automatic refund for items lost in the post as it may effect our claim. If SIM cards are not delivered we may contact the service provider who can bar the SIM card. Any refunds requested may be subjected to the terms of the Returns Policy above

Back Orders

If your item is not in stock, we will "back order" for you. You will be e-mailed with an expected delivery time or the option to cancel your order if you would rather not wait.

Delivery Schedule

When you place your order online, you will be send you a confirmation email immediately from PayPal to let you know we have successfully received your order.

We will endeavour to dispatch orders received before 10.00am Monday-Friday on the same day.

Please note: deliveries will only be sent to the PayPal or Nochex account holders address.

Delivery Time

Delivery times vary. We use Royal Mail second class delivery. Usually items will arrive within one to two days of dispatch. Occasionally items take longer. We cannot be held responsible for any delivery times outside of the delivery time guidelines. When items have taken longer that 10 days from dispatch to reach you the item is deemed to be lost in the post and the procedure outlined above (undelivered items) will be put into place.

Pricing Changes

All Mobile Stuff reserves the right to amend obvious pricing errors that may be shown on the internet when purchasing items. Whilst care is taken to ensure all prices are correct, input errors will be notified to the purchaser upon receipt of their order.

We reserve the right to refuse the fulfillment of any order in the event of an unsatisfactory verification of your details. You can check the information that we hold by sending an email to us.

If you place an order on this site you agree to abide by our terms and conditions.

Contact Information

01245 603219 (between the hours of 09:00 and 17:30)

Email Contact